Richard Casino Cookie Policy

At Richard Casino, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies on our website at Richard Casino.com. By continuing to browse and use our platform, you acknowledge and agree to our use of cookies as described in this document. We encourage you to read this policy carefully so you fully understand how your data is handled when you visit our site.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at Richard Casino, we use cookies to help our site function correctly, remember your preferences, and improve the overall experience of using our platform. Cookies do not contain personally identifiable information on their own, but they may be linked to data we hold about you as a registered user.

Cookies can be either "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period of time. We use both types across different parts of our website to ensure the best possible service.

Why We Use Cookies

Our Richard Casino platform relies on cookies for a number of important operational and analytical purposes. Without certain cookies, key functions of our site simply would not work. We use cookies to:

• Enable you to log in to your account securely and maintain your session
• Remember your language preferences and regional settings
• Store your preferred currency, such as AUD, EUR, or CAD
• Keep track of your gaming activity and session history
• Deliver relevant promotions and personalised bonus offers
• Monitor site performance and detect potential technical issues
• Prevent fraudulent activity and protect the security of your account
• Analyse how visitors interact with our website to help us improve

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our Richard Casino website to operate. They allow you to navigate between pages, complete the Richard Casino login process, and access secure areas of your account. Without these cookies, services such as account authentication, game loading, and deposit processing would not be possible. We do not require your consent to place these cookies, as they are critical to the functioning of our platform.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website — for example, which pages are visited most often, and whether users encounter any error messages. At Richard Casino, we use this data to continuously improve our platform and ensure that your experience is as smooth as possible. These cookies collect information in an anonymous, aggregated form and do not identify you personally.

Functional Cookies

Our Richard Casino site uses functional cookies to remember choices you make and provide enhanced, more personalised features. For example, our platform can remember your preferred language — whether that is English, German, French, Norwegian, Italian, or Arabic — and apply this setting automatically the next time you visit. These cookies may also be used to remember whether you have previously accepted our cookie policy.

Targeting and Advertising Cookies

Here at Richard Casino, we may use targeting cookies to deliver promotions and advertisements that are relevant to your interests. These cookies track your browsing behaviour and help us present you with offers that match your activity on our site — including welcome bonuses, free spins promotions, and reload offers. They may also be used by our third-party advertising partners to build a profile of your interests and serve you relevant content on other websites.

Third-Party Cookies

Some cookies placed on our Richard Casino website are set by third-party service providers who help us deliver certain features. These include analytics providers, payment processors, and game software developers such as Evolution, Pragmatic Play, Play'N Go, Netent, and many others whose games are hosted on our platform. We do not control these third-party cookies and recommend that you review the respective privacy policies of these providers for more information.

Cookie Consent and Your Choices

When you first visit our Richard Casino website, we will present you with a cookie consent banner. You may accept all cookies, or you may choose to customise your preferences by accepting only certain categories. Please note that if you decline strictly necessary cookies, some parts of our site may not function as intended, and you may not be able to complete your Richard Casino login or access your account.

You also have the right to manage or delete cookies through your browser settings at any time. Most browsers allow you to:

• View what cookies are currently stored on your device
• Delete cookies either individually or in bulk
• Block cookies from specific websites
• Block all third-party cookies
• Set your browser to alert you when a cookie is being placed

Please refer to your browser's help section for detailed instructions on managing cookies. Common browsers include Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.

Cookies and Responsible Gambling

We take responsible gambling seriously at Richard Casino. Some of the cookies we place are specifically used to support our responsible gaming tools. For example, session tracking cookies help us monitor your activity and enforce any self-imposed deposit limits, session time limits, or self-exclusion settings you have activated. These cookies are part of our commitment to providing a safe and transparent gaming environment for all our users in Australia, Canada, New Zealand, Norway, Germany, and our other supported markets.

Data Retention

Our Richard Casino cookies are retained for varying periods depending on their type and purpose. Session cookies expire when you close your browser. Persistent cookies may remain on your device for anywhere from a few days to several months. Analytics and targeting cookies typically have a lifespan of up to 12 months, after which they expire automatically unless renewed by a further visit to our site.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you through a prominent notice on our website or via email if you are a registered user of our Richard Casino platform. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please do not hesitate to contact our support team. At Richard Casino, we offer 24/7 live chat support as well as email assistance at support@Richard Casino.com. Our platform is operated by Hollycorn N.V. and licensed under the Curaçao jurisdiction by Antillephone N.V. We are committed to handling your enquiries with care and ensuring that your rights regarding cookies and data privacy are fully respected.